Welcome to Gia Linh Travel, your personal travel agency in Vietnam. We can
help make your vacati
on to Vietnam, Laos and Cambodia a memorable and hassle
free experience. Our services include: themed and custom-made tours, ticket
booking, and hotel recommendations. We offer professional and careful handling
of all kinds of groups within Vietnam and Indochina with competitive prices.
Email us with details of your travel plans or complete our enquiry form and
expect a detailed response within 20-24 hours.
Founded in Hanoi in 2001, today, we operate in a network of the most
important tourist centers in the country. Gia Linh Travel is well known in
international markets for its quality and good service.
Booking
Condition
The contract will consist of
an agreed itinerary and your acknowledgement of
acceptance of those reserving conditions. The contract
between us becomes binding on the level at which you
situation instructions to us to go forward w
ith making
reservations for the agreed itinerary, and pay the
deposit.Bonding
arrangements
As a licensed
international tour operator, we're legally certain to
keep up a considerable bond in a holding account to your
protection. This will likely be used to compensate you
in the occasion of business failure or our failure to
carry out any or the entire phrases of the contract,
subject to the situations that follow. We've got listed
our full registration, license and bond details on our
site at "About us". It's a simple matter to request
confirmation of a company’s legitimacy from VNAT
(Vietnam National Administration of Tourism). Its
contact particulars are:
Gia Linh Journey's Customer Service Policy
We always stick with our
promises!
We assure:
Up-to-date, unbiased info
and recommendation
The details about Vietnam
journey that we provide can be as up-to-date, correct
and objective as we will make it. Although we are very
pleased with our nation, we're additionally honest. If
something is not pretty much as good as it should be,
we'll let you know - we don't want you to be
disappointed. In order for you very particular info,
we'll try to discover it for you.
Complaints procedure
Since we opened for business
in 2007, we haven't wanted to make use of this
procedure.
Our goal is 100% customer
satisfaction, however we don't declare to be perfect. We
hope you won’t have any complaints once you travel with
Gia Linh Travel, however something should go unsuitable,
this is how we might cope with it.
First of all, you could
notify us of the character of your complaint immediately
or as quickly as doable to offer us time to rectify the
situation.
Concerned about your privacy?
We are! Right here’s what we
do to guard it. 
Your e mail deal with or some other data you
give us is used just for correspondence relating to your
vacation or tour - Gia Linh Journey does not hire,
trade, or promote the private information you provide
beneath any circumstances.
Aside from
compliance with the requirement of regulation
enforcement and immigration companies in accordance with
Vietnamese and international law, and information
necessary for sub-contractors to fulfill their tasks,
nothing you inform us will ever be disclosed or made
available to any third social gathering without your
keen permission.
Tour Operator Partners